21+ For adults only

36bd's commitment to responsible gaming

Entertainment should be enjoyable — not a burden. 36bd provides all the tools and support you need to play within safe limits.

Gaming should be fun, not stressful

Online betting and casino games can be a great source of entertainment, but enjoying them responsibly is what matters most. 36bd believes every player's experience should be safe, comfortable, and within their limits.

To ensure that what you enjoy on our platform never becomes a financial or mental health problem, we have put multiple protective measures in place. From setting deposit limits to self-exclusion — 36bd is always here for you.

Remember, gambling is not a source of income and there is no guarantee of recovering losses. Every bet should come from money set aside for entertainment — never from household funds or money needed for essential expenses.

36bd's commitment
We are dedicated to ensuring a safe and transparent environment for every user. SSL encryption, fair play, and responsible gaming tools are the core foundation of our platform.

Please note
This platform is strictly for adults aged 21+. Opening an account or playing games by anyone under age is strictly prohibited.

Your protection tools

36bd gives you several effective tools to manage your own gaming habits. Use them and always stay safe.

Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period.

Time-Out Feature

If you want to take a short break, choose the time-out option. You can temporarily deactivate your account for anywhere from 24 hours up to 6 weeks. It reactivates automatically after the break.

Self-Exclusion

If you need a longer break, choose self-exclusion. You can close your account for as little as 6 months or permanently. No promotional messages will be sent during this period.

Betting History Review

Review your complete betting and transaction history in your account. Understanding your own playing patterns makes it easier to make informed decisions.

24/7 Support

36bd's support team is available 24 hours a day, 7 days a week via live chat and email. If you are concerned about your gambling habits, reach out today.

Minor Protection

36bd strictly does not accept accounts from anyone under the age of 21. Use parental controls on your device to prevent children or teenagers in your household from accessing this platform.

Signs of problematic gambling

If you notice any of the following signs in yourself or someone you know, it is time to seek help.

  • Placing more bets to recover lost money ("chasing losses")
  • Repeatedly failing to stop or reduce betting
  • Neglecting family, friends, or work to play games
  • Taking loans or borrowing money from others to bet
  • Feeling restless, anxious, or irritable when not playing
  • Lying to family about betting activity
  • Prioritising gaming over eating, sleeping, or other daily activities

Core principles of responsible gaming

Following the habits below will keep betting enjoyable at all times.

Set your budget in advance

Before each session, decide how much you are willing to spend. Do not go beyond that limit.

Set a time limit

Decide in advance how long you will play. Set an alarm and stop when the time is up.

Accept losses gracefully

Losses are a normal part of betting. Do not place more bets trying to recover lost money.

Treat it as entertainment

36bd's games are purely for entertainment. It is not appropriate to think of this as a way to earn income.

How to use the protection tools

You can activate any protection feature at 36bd in just a few simple steps.

01

Log in to your account

Log in to your account at 36bd and go to the "Account Settings" or "Responsible Gaming" section.

02

Choose a tool

Deposit limit, time-out, or self-exclusion — pick the right protection tool based on your needs.

03

Set your limit

Set your preferred limit or duration and confirm. Changes will take effect immediately.

04

Get support

For any questions or issues, speak with us directly in 36bd's live chat — we are always ready to help.

Support & contact

Concerned about your gaming habits? 36bd's support team will help you take the right steps.

Live Chat

Talk to us 24/7 via live chat. Support is available in both Bengali and English.

Email Support

Write to us about any responsible gaming matter: [email protected]

Support Hours

Our team is active 24 hours a day, 7 days a week (Bangladesh Standard Time, BST UTC+6).

Parental protection

If you have children or teenagers at home, it is your responsibility to prevent them from accessing this platform.

Use parental control software on your devices to stop minors from accessing online gaming or betting sites. Always keep your 36bd account password private and never leave your device logged in unattended.

36bd never approves accounts for minors and does not activate any account without age verification. If a suspicious account comes to our attention, action is taken immediately.

Common questions about responsible gaming

Want to know more about responsible gaming? The most common questions are answered below.

After logging in to 36bd, go to Account Settings and navigate to the "Responsible Gaming" section, then set your preferred daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period. If you need help, reach out directly via live chat.

Yes. When self-exclusion is activated, access to your account is temporarily suspended, but your balance remains fully secure. After a set period, or through the designated process in the case of permanent exclusion, you will be able to withdraw your balance. For more details, contact [email protected].

A time-out is a temporary break — usually from 24 hours up to 6 weeks — that ends automatically after the chosen period. Self-exclusion is a longer-term decision, typically for 6 months or more, and cannot be reversed on impulse. If your gambling habits feel like they are becoming a serious problem, self-exclusion is the more effective step.

You must be at least 21 years old to open an account and play at 36bd. Age is verified during account registration. Any attempt to open an account under the age of 21 will be rejected, and appropriate action may be taken regarding the user.

Contact 36bd's live chat or email ([email protected]) first — our team will help you activate the right protection tools and, if needed, complete the self-exclusion process. Also talk to a family member and, if necessary, seek professional mental health support.

No. Once self-exclusion is activated, 36bd automatically stops all promotional communications to your account. No bonus offers, email newsletters, or special promotions will be sent during the exclusion period.

Enjoy 36bd's games safely

Play responsibly and get the best entertainment experience. Cricket betting, slots, and live casino — all available in a safe environment at 36bd.

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